Top 10 3PL Logistics Companies in India for SMEs – 2024 List

Many prominent e-commerce giants have reaped the benefits of partnering with Third-Party Logistics companies, which have efficiently handled the intricate logistics aspects of their products. This strategic alliance has allowed these industry leaders to redirect their focus toward their core functions, such as sales and marketing, thereby fostering significant business expansion. However, the same cannot be said for small e-commerce businesses, particularly those in their early stages of growth.

With limited resources, small e-commerce businesses struggle to match the pricing and delivery speed of the big players. Recognizing this pressing issue, an increasing number of small e-commerce businesses are actively seeking out top-notch 3PL logistics services tailored to their specific needs. This helps them improve their logistics and stay competitive in the growing e-commerce market.

3PL Companies in India: An Overview! 

3PL logistics in India, short for Third-Party Logistics companies, play a pivotal role in the world of e-commerce. As e-commerce businesses grow, managing customer orders in-house can become a formidable challenge. This is where 3pl companies for SMEs step in.

These logistics experts specialize in supply chain management, offering comprehensive services that e-commerce businesses rely on to uphold their customer promises. By teaming up with 3rd party logistics service providers, e-commerce entrepreneurs can shift their focus to sales and customer orders, leaving the intricate logistics operations in capable hands. This includes tasks like warehousing, inventory management, transportation, distribution, on-time deliveries to customers, and even handling product returns and customer support. The advantages of partnering with 3PL fulfillment companies are manifold. E-commerce businesses avoid the hefty investment of building their own infrastructure, such as warehouses, delivery vehicles, and hiring additional staff. The best 3pl logistics companies in India brings expertise in the complexities of documentation, domestic and international markets, and compliance regulations, helping to reduce costly delays and speed up processes.

It also offers flexibility, allowing e-commerce businesses to tap into 3PL services as needed, aligning with their evolving demands. Ultimately, 3PL partnerships enhance customer satisfaction through swift responses and punctual deliveries, a win-win for all parties involved.

List of the Top 10 3PL Logistics Companies in India

1. AAJ Enterprises
2. Stockarea
3. Ekart Logistics
4. Blue Dart Express
5. DTDC Express
6. Ecom Express
7. Shadowfax
8. TCI Express
9. Delhivery
10. Gati

1. AAJ Enterprises:

AAJ Enterprises stands out as a leading 3pl logistics company for small business, setting the benchmark in the industry. We specialize in developing and operating large-scale shared warehouses, making significant investments in infrastructure, including racking, technology, and material handling equipment. This approach translates to zero capital expenditure costs for our clients. Our unique selling point (USP) lies in our customized in-house Warehouse Management System (WMS), enabling seamless information transfer through Electronic Data Interchange (EDI) to all ERPs and offering advanced warehouse management functionalities.

Our success is attributed to our value-driven approach, ensuring customer satisfaction and a continuous commitment to innovating warehouse processes and technology. Presently, all our facilities rely on mobile barcode scanners for operational activities. What sets us apart is our ability to provide B2B and B2C warehousing services without imposing capital investments on our clients, allowing them to maintain lean supply chains and focus on business growth while ensuring a superior end-user experience. We have warehouse in Bhiwandi and also across all the major cities in India, so we cater for SMEs around the country.

Our Values as Best 3PL Company for SMEs:

• Innovation: We harness technology to streamline processes.
• Location: AAJ Enterprises strategically operates across major cities in India, including Mumbai, Delhi, Bangalore, Sonipat, Kolkata, Hyderabad, Kundli (NCR), and Ghaziabad (NCR).
• Integrity: We promise only what we deliver.
• AAJ Swift: In 2023, AAJ Enterprises introduced AAJ Swift, a game-changing B2B PTL transportation service.
• Employee Well-being: A happy team is our strength.
• Customer Excellence: We consistently exceed end-user expectations.

2. Stockarea:

Stockarea, founded in 2019 by Sahil Arora in Bengaluru. They aim to simplify and streamline the warehousing operations for all small and medium businesses. Stockarea has a diverse client base, including startups, SMEs, and large enterprises. Stockarea shows its dedication to the environment by improving logistics service, cutting down on carbon emissions, and using green methods in their work. The company has cutting-edge technology that offers real-time inventory tracking, order management, and supply chain analytics through a cloud-based platform. Stockarea make sure ease of use and accessibility.

Stockarea is a prominent 3PL provider specializing in smart warehousing and a wide array of logistics services. With wide network of 100+ warehouses in India, they excel in handling perishable items and heavy equipment, offering discounted quotations for various types of freight.

Core USP of Stockarea:

Stockarea is recognized for providing customise and scalable warehousing solutions. Their primary unique selling proposition (USP) includes:

1. On-Demand Warehousing: Stockarea provides a platform where businesses can easily find, compare, and book warehouse space as needed. These features make sure businesses can be flexible and grow as required.
2. End-to-End Solutions: Stockarea provides comprehensive logistics services, including storage, inventory management, distribution, and fulfillment services.
3. Technology Integration: The company has the latest technology to offer real-time inventory tracking, order management, and supply chain analytics.

3. Ekart Logistics:

Ekart was started by Binny Bansal in 2009. It’s a major 3PL company in India’s logistics sector, known for its dependable delivery services. The company has grown to become one of India’s largest logistics companies. The company works closely with Flipkart, India’s popular online shopping site. This partnership helps it grow, especially in delivering packages for online orders. Ekart is known for its innovative use of technology, including d2c warehousing, real-time shipment tracking, data analytics for route optimization, and advanced logistics management systems.

With a network spanning over 3,800 pin codes and a fleet supported by more than 200 hubs, Ekart ensures efficient and extensive reach across India, even in remote areas. Ekart focuses on customer satisfaction, providing services like cash on delivery, easy returns, and flexible delivery choices to make sure customers have a smooth experience.

Core USP of Ekart:

Ekart Logistics, an in-house supply chain arm of Flipkart, offers end-to-end fulfillment solutions. Their strengths include:

• Extensive reach in Tier-2 and Tier-3 cities.
• Seamless API integration with ecommerce platforms.
• Competitive pricing.
• Express deliveries.
• Efficient reverse logistics.
• Ekart Serve 3800+ Pin Codes in India.
• They also prioritize effective communication with live consignment status updates.

4. Blue Dart Express:

Blue Dart Express is known as the fast 3PL service provider in India. It is a leader in delivering packages within the country. Blue Dart was founded in 1983 and is now part of the DPDHL Group’s PeP division. The company utilizes advanced technology, such as tracking systems and automated sorting facilities, to streamline logistics operations. Blue Dart has good expertise in the e-commerce, pharmaceutical, automotive, and retail sectors. Blue Dart is known for taking good care of its customers. The company has won many awards for its excellent delivery services and keeping customers happy.

Core USP of Blue Dart Express:

• Wide Network: They have an extensive network covering over 35,000 locations across India.
• Air Cargo: Blue Dart operates its dedicated fleet of aircraft, that helps efficient air cargo services.
• Technology: Blue Dart has advanced technology solutions to enhance its logistics operations.
• Packing Solution: Blue Dart helps small businesses with special packaging options like Smart Box and Small Box.
• Deliveries: Blue Dart is known for its time-bound deliveries, ensuring packages reach their destinations promptly. Blue Dart is known for quick deliveries, both in India and internationally. They have a strong system for getting packages to their destinations efficiently.

5. DTDC Express:

DTDC Express, founded in 1990 by Subhasish Chakraborty, has established itself as a leading name in the Indian 3PL logistics companies. The company is known for its vast network and reliable, fast delivery services. DTDC focuses on providing effective shipping and logistics solutions that are customized for both businesses and individual customers. DTDC holds a significant market share in India, boasting a strong presence in urban and rural areas through a wide network of distribution centers and strategic partnerships. Beyond domestic 3PL Logistics services, DTDC also provides international courier services, freight forwarding, ecommerce warehousing, and supply chain solutions. DTDC has a global footprint extending to over 240 countries through partnerships and alliances.

They offer customized 3PL Logistics solutions in India for small businesses, handling various types of goods, including high-value and heavyweight items. DTDC stands out with innovative tech solutions, although some pricing categories may be slightly higher than competitors.

Core USP of DTDC:

1. Customized Solutions: DTDC offers tailored logistics solutions for various industries. They have expertise in temperature-controlled logistics, reverse logistics, and supply chain management solutions.
2. Strong Regional Presence: DTDC has a strong network of over 10,000+ franchisees and service centers across India. This extensive presence enhances their capability to reach customers nationwide efficiently.
3. International Presence: DTDC has expanded its footprint globally, with operations in over 240 countries through partnerships and alliances.
4. Focus on Customer Service: DTDC strongly emphasizes customer satisfaction with dedicated customer service teams and transparent communication channels. DTDC offers multiple customer support options, including phone, email, and online chat, ensuring quick solutions to queries and issues.
5. Innovative Delivery Options: DTDC offers new ways to get packages to customers quickly, like delivering on the same day, choosing specific delivery times, and letting customers pay when they get their packages. This helps all kinds of customers, from businesses to regular people, get what they need when needed.
6. Environmental Sustainability: DTDC is committed to sustainability initiatives that incorporate eco-friendly practices.

6. Ecom Express:

Co-founded by T.A. Krishnan and Sanjeev Saxena in 2012 in Delhi, Ecom Express has swiftly emerged as a leading 3PL Company in India, excelling in e-commerce logistics. Ecom Express differentiates itself through advanced technological integration, employing the best route planning, tracking systems, and data analytics to streamline warehouse management and assure timely deliveries. Ecom Express is considered a major third-party logistics company in India’s e-commerce delivery market, along with companies like AAJ Enterprises, Delhivery, and Blue Dart. These 3PL companies play a significant role in handling shipments for online shopping across the country.

Ecom Express provides automated shipping solutions for businesses, especially helping small and medium-sized companies and direct-to-consumer online stores. They offer extra Value-added services like Try & Buy and are known for handling large items effectively, making them a popular option. Ecom Express contributes significantly to India’s e-commerce ecosystem. They bridge the gap between online retailers and customers through efficient logistics services.

Core USP of Ecom Express:

1. Ecom Express provides artificial intelligence (AI) to predict demand patterns and anticipate shipping requirements.
2. Ecom Express now offers delivery services in more than 2,650 towns and covers over 27,000 pin codes across India.
3. They have hyperlocal delivery expertise. Ecom Express excels in hyperlocal deliveries, assuring swift and accurate last-mile services.
4. They Provide Specialized Services like cash-on-delivery and reverse logistics, further underscoring their tailored approach to meet the specific demands of the e-commerce industry.
5. Ecom Express provides innovative packaging solutions. They focus on safe and eco-friendly packaging and optimize packaging to prevent damage during shipping, reducing return rates and enhancing customer faith.
6. The company has expertise in D2C industries like Fashion and Apparel, Consumer Electronics, Home Appliances, Furniture, Beauty and Personal Care Products, etc.

7. Shadowfax:

Shadowfax was founded in 2015 by Abhishek Bansal and Vaibhav Khandelwal. The company is India’s well-known 3PL Logistics company, headquartered in Bangalore. Shadowfax works with different businesses to deliver products quickly and on time. They help companies in various areas like food and drink, online shopping, laundry, and pharmacies. Shadowfax has become well-known in hyperlocal deliveries within 30 minutes through their app. This app provides all-in-one delivery solutions for food, pharmacy, and online shopping businesses. Shadowfax handles millions of package deliveries daily and serves over 3.5 million registered users. Shadowfax cares about its delivery riders. They provide insurance, extra pay, and training programs to keep their riders happy and efficient.

Core USP of Shadowfax:

1. Network Coverage: Shadowfax’s extensive network covers over 2,500 cities and more than 15,000 zip codes across India.
2. AI and machine learning: The company utilizes AI and machine learning algorithms to predict demand forecasting, optimize delivery routes, and allocate resources efficiently, resulting in cost savings and enhanced delivery speeds.
3. User-Friendly APP: Shadowfax has a user-friendly mobile app for its delivery riders that helps them streamline task management, navigation, and communication. This app enhances the overall rider experience and operational efficiency.
4. Committed to sustainability: Shadowfax focuses on reducing its carbon footprint through eco-friendly delivery practices and adopting electric vehicles (EVs) in its fleet.
5. Trusted by Big Names: The company has received significant investments from various venture capital firms, aiding its rapid expansion and technological advancements. Notable investors include Flipkart, Naspers, and Qualcomm Ventures.
6. Partner-Centric Model: Shadowfax follows a partner-centric approach. They collaborate with local businesses, restaurants, and e-commerce platforms. This model helps them scale rapidly and provide customized 3PL logistics solutions in India to their partners.

8. TCI Express:

TCI was founded by Prabhu Dayal Agarwal in 1958. They are a prominent player in India’s 3PL logistics sector. TCI was originally part of the Transport Corporation of India (TCI) and later revolved off as a separate entity focused on express distribution. TCI Express was established from a strong logistics and supply chain management company. They uses the solid infrastructure and experience of its parent company. This smart move lets TCI Express focus on fast delivery services. Because of this, TCI Express quickly grew its business and became a well-known 3PL company in India. With more employees and steady revenue growth, TCI Express keeps growing. TCI provides dependable and efficient delivery services. They use the latest technology to improve their operations and meet the changing needs of businesses across the country.

TCI serve small businesses with services like Surface Express and Ecommerce Express, boasting a well-established network infrastructure, including warehouses and GPS-enabled vehicles, ensuring reliability and flexibility for their small business partners.

Core USP of TCI Express:

1. TCI offers specialized express services with a vast network covering over 40,000 locations.
2. TCI Express provides fast delivery services for b2b segments. They ensure quick and reliable deliveries with a variety of express options.
3. TCI manages a fleet of 10,000+ trucks and owns six ships that ply to nine+ ports in the Indian subcontinent.
4. TCI has over 14 million sq. ft. of certified warehouse space. That makes TCI very important in India’s logistics industry.
5. They are known for being reliable and delivering on time. This has made many clients from different industries trust them.
6. High levels of customer satisfaction and repeat business highlight the company’s reliability and quality of service.

9. Delhivery:

Delhivery is a major player in Indian small business order fulfillment. With over 70 fulfillment centers across India, spanning 6 million square feet, they serve 6000+ small businesses. Their integrated warehouse management system streamlines operations. Delhivery excels in multi-tenant, multi-location warehousing, offering cost-effective offline delivery, same-day/next-day returns management, and more.

10. GATI:

Founded in 1989, Gati is a leading express distribution and supply chain management firm in India. They provide end-to-end solutions with strategic warehouses. Gati specializes in fulfillment, offering Surface Lite, Premium Flexilite, and premium Art Express for fragile items. They handle logistics documentation, allowing small businesses to focus on their core operations.

Wrapping Up

The world of 3PL logistics in India is brimming with options tailored to meet the unique needs of small businesses. From rapid hyperlocal deliveries to the handling of fragile art products, these warehousing companies in India are pivotal in empowering small businesses to focus on their core operations and drive growth, all while ensuring efficient and cost-effective logistics solutions. AAJ Enterprises stands out as a premier 3PL partner uniquely positioned to empower small businesses. With tailored solutions, cost efficiency, and a strong commitment to customer satisfaction, AAJ Enterprises offers small businesses the tools they need to excel in the competitive e-commerce landscape.

To know more :How to Pick a Logistics Partner for Your Online Retail Business